Privacy Policy

This Privacy Policy explains how A9ent ("A9ent," "we," "us," or "our") collects, uses, stores, and shares personal information when you use our website, apps, and services at a9ent.co(the "Services").

1. Information We Collect

We collect information you provide directly, information created through your use of the Services, and certain technical data:

• Account data, such as name, email address, password hash, and profile username/slug.
• Profile and content data, such as phone number, company, license number, social links, listing details, images, and optional contact form settings.
• Contact form submission data from visitors, including submitted fields, attached images, user agent, and IP address.
• Usage and analytics data, such as page views, clicks, referrals, and event metadata used to improve service performance.
• Google account data (when you choose Google sign-in), including basic profile information like email, name, Google ID, and profile image.
• Google Business Profile data (only if you connect that feature), including business location identifiers, business metadata, and review content.

2. How We Use Information

• Provide, maintain, and secure your account and profile.
• Display your public profile and listing content to visitors.
• Process and deliver contact form submissions to your configured recipient email.
• Provide analytics, reporting, and service improvements.
• Authenticate users, prevent abuse, and enforce our Terms of Service.
• Operate optional Google integrations that you explicitly enable.

3. Google API and OAuth Data Use

If you connect Google features, A9ent accesses only the Google data necessary to provide those features, such as sign-in and Google Business Profile review sync. We do not sell Google user data. We do not use Google user data for advertising.

A9ent's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

4. Legal Bases and Consent

Where required by applicable law, we process personal information based on one or more legal bases, including your consent, our contractual necessity to provide the Services, and our legitimate interests in security, fraud prevention, and product improvement.

5. Sharing of Information

We may share personal information with service providers that help us host, secure, and operate the Services (for example, cloud infrastructure, database, and email delivery providers). We may also disclose information if required by law or to protect rights, safety, and security.

6. Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and usage context.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

• You can update profile/account details from your dashboard.
• You can disconnect optional Google integrations at any time.
• You may request access, correction, or deletion of your data by contacting us.

9. Children's Privacy

The Services are not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal data from children.

10. International Data Transfers

Your information may be processed in countries other than your own. Where required, we apply safeguards appropriate to cross-border data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date.

12. Contact Us

For questions about this Privacy Policy or your personal data, contact: [email protected]